Fundraising answers for Kenya

NyoteCreation Fundraising FAQ

Direct answers about fundraising fees, M-Pesa and card donations, organizer verification, approvals and withdrawals. This page is written for people first and structured so search and answer engines can understand the same information.

Quick answer: NyoteCreation fundraiser creation and organizer verification are free. Fundraising commission is category based from 3% to 5%. Eligible withdrawals can be requested before the fundraiser ends, with M-Pesa and bank payout options.

Getting started

How do I start a fundraiser on NyoteCreation?

Create a NyoteCreation organizer account, choose Start Fundraiser, add the cause details, category, fundraising goal, deadline, beneficiary information and cover image, then submit it for review. After approval, the fundraiser receives a public URL that can be shared online.

Is it free to create a fundraiser?

Yes. Fundraiser creation and organizer account verification are free. There is no monthly subscription or upfront NyoteCreation listing fee. The applicable category commission is deducted from completed funds raised.

Who can create a fundraiser?

Eligible individuals, families, schools, churches, community groups, welfare groups, creatives, sports groups and businesses can submit fundraisers, subject to NyoteCreation verification and review requirements.

Fees and pricing

What is the NyoteCreation fundraising fee?

NyoteCreation fundraising commission depends on the selected cause category and ranges from 3% to 5%. Medical, funeral, emergency and children support categories use 3%, while several categories including education, sports, creative projects, business and other causes use 5%.

Does NyoteCreation have a 5% fundraising fee?

Yes. A 5% platform fee applies to several fundraiser categories, including Education & School Fees, Sports & Talent Development, Arts, Music & Creative Projects, Business & Entrepreneurship, and Other Causes. Other eligible categories have lower rates from 3% to 4.5%.

How much is the fee for a medical fundraiser?

Medical & Hospital Bills fundraisers use a 3% NyoteCreation platform fee. For example, on KSh 100,000 raised, the NyoteCreation platform fee is KSh 3,000 and KSh 97,000 remains before any separately applicable payment-processing charges, taxes, refunds or adjustments.

Where can I see all fundraising fees before publishing?

The full fundraising category table and a fundraising fee calculator are available on the NyoteCreation pricing page at /pricing. The selected category and its commission should be shown before a fundraiser is submitted or published.

Donations and payments

How can people donate to a NyoteCreation fundraiser?

NyoteCreation supports digital donation flows that can include M-Pesa, cards, Airtel Money and supported bank payment options, depending on the checkout and payment provider configuration.

Can people outside Kenya donate?

International donors can use supported card payment options where available. The public fundraiser page can be shared internationally, while Kenyan donors can use local digital payment methods such as M-Pesa.

Do donors need a NyoteCreation account?

A donor account is not required for a standard donation flow unless a particular payment or verification step requires additional information.

Withdrawals

Do I have to wait until my fundraiser ends before withdrawing?

No. Eligible organizers can request withdrawal whenever cleared funds are available. NyoteCreation does not require the fundraiser to end before a withdrawal request can be made.

How fast are withdrawals?

NyoteCreation is designed to initiate eligible withdrawals immediately rather than imposing a multi-hour or end-of-campaign waiting period. M-Pesa withdrawals are targeted for near-instant delivery, while bank settlement can depend on the receiving bank or payment rail.

Where can I withdraw fundraiser money?

Supported withdrawal destinations include M-Pesa and Kenyan bank accounts, subject to verification, available balance and the configured payout method.

Verification and trust

Is organizer verification free?

Yes. NyoteCreation does not charge an organizer verification fee. Verification helps protect donors, event buyers and the platform from misuse.

Does a lower fundraiser fee mean weaker verification?

No. The fundraising category commission does not reduce verification or fraud checks. Fundraisers remain subject to NyoteCreation review and platform rules regardless of the applicable rate.

How can donors identify a verified fundraiser or organizer?

Where verification has been approved, NyoteCreation can display its official verification badge on the public listing or fundraiser page. Donors should also review the beneficiary, story, goal, updates and contact details before donating.

Fundraising category fee table

CategoryNyoteCreation feeFee on KSh 10,000
Education & School Fees5%KSh 500
Medical & Hospital Bills3%KSh 300
Church & Religious Activities4.5%KSh 450
Funeral & Bereavement3%KSh 300
Emergency & Disaster Relief3%KSh 300
Children & Orphan Support3%KSh 300
Community Development4%KSh 400
Welfare Groups & Chamas4%KSh 400
Sports & Talent Development5%KSh 500
Arts, Music & Creative Projects5%KSh 500
Business & Entrepreneurship5%KSh 500
Environment & Conservation4%KSh 400
Other Causes5%KSh 500

These figures show the NyoteCreation platform commission only. Separately applicable payment-processing charges, taxes, refunds or adjustments may affect the final amount.

Ready to start fundraising?

Choose your cause category, see the applicable fee before submission, and create your fundraiser without an upfront platform charge.

Start a FundraiserView Pricing